Returns

30 Day No Question Return Policy WBCA_LogosF

Doesn’t quite fit? Changed your mind? If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for full credit using the form below:

  1. Scroll down to Return Form
  2. Fill in the required information and “Submit”
  3. You will be emailed instructions regarding your return.
  4. Under “Reason for Return,” a brief explanation helps us make the product and website better for our customers and we appreciate your participation. Your response will not affect the return.

Please note:  Only the purchase price of the product is refunded. You are responsible for return shipping. We recommend using a trackable shipping service and insuring the item as well.

Unopened and unused items outside the 30 Day “No Question” period above may be returned for 180 days from the original date of purchase under the following conditions:

  1. To initiate a return, the Wild Bird Center website, select “Returns” under the “Customer Service” tab on the bottom of the page.

  2. Fill in the required information, including “Reason for Return,” and “Submit.”

  3. You will be emailed instructions regarding your return.

  4. You will be issued a Wild Bird Center gift card for the amount original purchase amount of the item returned.

Please note that food products – seed, seed cakes, suet & mealworms – can only be returned within 30 days of receipt.

All returns must be made through the Wild Bird Center ecommerce site. Wild Bird Center stores cannot accept returns of online purchases and purchases made in our stores must be returned to store where it was purchased.

Credit will be issued in the same manner that the original purchase was made. For returns over 30 days, we will issue a Wild Bird Center Gift Card that may be used online or in a Wild Bird Center participating store. Credit will be issued upon receipt of returned item(s).

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