E-Store Shipping Policy

Shipping Pledge

  • Most orders received Monday through Thursday typically ship the next day.
  • Orders received Friday, Saturday and Sunday typically ship Monday.
  • We make every effort to have all items in stock. If we are out of an item, we will notify you by email.
  • Some items may ship from an alternate location, distributor or the manufacturer.

Shipping Carriers

Wild Bird Centers ships via UPS, UPS SurePost, FedEx, and USPS, and local delivery at our discretion.

Shipping Policy

  • Standard shipping rates apply to all orders.
  • Shipping surcharges apply to certain items. This surcharge will be noted on the item’s description  at time you order such item.

Wild Bird Centers delivers only to the 48 contiguous states. We do not deliver to APO/FPO addresses.

Business days are Monday through Friday and exclude holidays. The day of your order is not included in the day count.

Shipping to a Different Location

You may ship to an address different than your billing address. Simply enter the shipping address at check-out. Wild Bird Centers reserves the right to cancel orders shipped to addresses other than the address on file for the credit card used or for any other reason at our sole discretion. You will be notified by email if this occurs.

Splitting Orders to Different Shipping Addresses

Each order can be shipped to only one address. To ship to other addresses, enter each order separately. Shipping policies apply to each order individually.

Tracking Your Order

You will be notified by email when your order ships. We will send tracking information when available to the email address you provided. Tracking may not be available for 12 hours. Wild Bird Centers does not make any guarantees, specific or implied, on the accuracy of tracking information.


Email customer service: customerservice@wildbird.com